Shipping policy

United Kingdom

We offer complimentary delivery on all UK orders, whatever their value.

Order processing & delivery

Orders are carefully prepared and dispatched within 1–3 business days.

Delivery times provided at checkout are estimates and may vary due to courier schedules, customs clearance or circumstances beyond our control.

Tracking & delivery details

Once your order has been dispatched, you will receive a confirmation email with tracking details where applicable.

Please ensure all delivery information is accurate at checkout, as we cannot be responsible for delays or losses caused by incorrect details.

International delivery

We offer complimentary shipping to all countries we deliver to. Available countries and estimated delivery times are shown at checkout.

Orders delivered outside the UK may be subject to import duties, taxes and customs fees charged by the destination country. These are not included in our prices and are the responsibility of the recipient. They are usually collected by the courier before or on delivery.

Business information

This website is operated by THERESHEIS.jewels, a UK-based business.