Shipping policy

United Kingdom

We offer complimentary standard delivery on all UK orders over £100.

For orders below this value, delivery costs are calculated at checkout based on the selected service.

Order processing & delivery

Orders are carefully prepared and dispatched within 1–3 business days.

Delivery times provided at checkout are estimates and may vary due to courier schedules or circumstances beyond our control.

Tracking & delivery details

Once your order has been dispatched, you will receive a confirmation email with tracking details where applicable.

Please ensure all delivery information is accurate at checkout, as we cannot be responsible for delays or losses caused by incorrect details.

International delivery

Where available, international shipping rates and estimated delivery times are shown at checkout. Any customs duties or taxes incurred are the responsibility of the recipient.

Business information

This website is operated by THERESHEIS.jewels, a UK-based business.