Privacy policy
This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.
Personal Information We Collect
When you visit the site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we also collect information about the pages or products you view and how you interact with the site.
When you make a purchase or attempt to make a purchase, we collect information such as your name, billing and shipping address, payment details, email address, and phone number.
How We Use Your Information
We use the information we collect to:
Fulfil and deliver orders
Communicate with you about your purchase
Screen orders for potential risk or fraud
Improve and optimise our website
Provide marketing communications where you have consented
Sharing Your Personal Information
We share your personal information with trusted third parties to help us operate our business. This includes Shopify, which powers our online store, and payment and delivery providers necessary to complete your order. Your information may also be shared to comply with legal obligations.
Cookies
We use cookies to improve your browsing experience, remember preferences, and analyse site traffic. You can manage or disable cookies through your browser settings.
Your Rights (UK & EU GDPR)
If you are a UK or EU resident, you have the right to access, correct, update, or request deletion of your personal data. You may also object to certain data processing activities. To exercise these rights, please contact us.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.
Contact
For more information about our privacy practices, or if you have questions or requests, please contact us via our website.